Form data was not enough
The Google Sheets row captured the enquiry, but it did not create the operational follow-up by itself.
A quotation workflow that starts from a Google Sheets form response, prepares the quote document, creates the calendar hold, stores the contact, and gives the team one Notion task to follow.
The pain point
A new quotation request was only the start. The team still had to save the customer, prepare a quote, block the activity date, and create a follow-up task before anyone could confidently move the job forward.
The Google Sheets row captured the enquiry, but it did not create the operational follow-up by itself.
Each quote needed the same customer and event fields copied into a Word template.
Contacts, calendar holds, quote links, and task notes needed to stay aligned after the first reply.
The Flow2 solution
The automation watches the quotation sheet, creates a Notion follow-up task, adds the customer to Google Contacts, generates the quote document from a template, places the activity into Google Calendar, and writes the working links back to Notion.
The first operational record is created as soon as the form response arrives.
The Word template is filled with the booking details instead of rebuilt by hand.
The event hold, quote link, and raw form details all return to the same Notion task.
The chart simplifies the Make.com blueprint into a sales-operations flow: receive the request, create the follow-up record, branch into customer and quote preparation, then return the working links to Notion.
Hover or focus a node to see how the PlayNest Events quotation workflow works.
The outcome
The workflow does not replace the sales decision. It prepares the admin layer around the enquiry so staff can review the request, edit the quote, and follow up with the customer from a cleaner starting point.
The quote file and customer details are ready before the team starts replying.
Calendar, contacts, document links, and Notion tasks stay connected.
Exception alerts keep the workflow from pretending every quote can be fully automatic.