Client details scattered
Signed intake information arrived before the team had one clean operational record to work from.
ClientLumeLuxe
LumeLuxe turned consignment admin into one operating flow.
A public-facing case study on how Flow2 helped LumeLuxe reduce repeated intake, confirmation, inventory, and payout admin across its consignment workflow.
The pain point
Too many handoffs for one consignment.
LumeLuxe was not missing effort. The team already had the right tools: client forms, WhatsApp, inventory notes, Shopify, CMS records, and Google Sheets. The problem was that one handbag consignment had to be retyped and checked across too many places before staff could trust the record.
Receipts and replies repeated
Staff still needed to prepare confirmation copy and move the same details into WhatsApp and internal records.
Payout work waited until later
Shopify sales and CMS data had to be reconciled into spreadsheet views before payout work was clear.
The Flow2 solution
Make the record move once, then let every system follow.
Flow2 redesigned the workflow around a single operational sequence. The signed intake became the trigger. The system collected structured form data, generated the client-facing confirmation, synced inventory and commerce records, and kept payout data ready for the team.
Signed intake starts the flow
The workflow only moves forward after the client has completed the core fields and approved the consignment intake.
Client and internal records stay aligned
Receipt text, WhatsApp confirmation, inventory notes, Shopify data, and CMS records follow the same source of truth.
Payout view is ready sooner
The final sheet gives staff a cleaner view for sales and payout work without rebuilding the record at day end.
Workflow chart as the visual representation of the solution.
Each oval node is intentionally short. The chart is not a technical dump; it shows the client-facing business flow and where automation removes repeated handoffs.
Hover or focus a node to see how the LumeLuxe automation works.
The outcome
One intake now carries the work from client confirmation to payout review.
The strongest change was not another app. It was a clearer operating lane: one signed intake record became the source for customer confirmation, inventory updates, commerce records, and the payout sheet.
Cleaner client handoff
Staff no longer rebuild the same consignment details before replying to the client.
Aligned product records
Inventory, Shopify, CMS, and spreadsheet views follow the same intake source.
Faster payout review
Sales and payout information is easier to review because the record is already connected.